Job Description
Customer Service Advisor in Stoke-on-Trent
This Customer Service Advisor in Stoke-on-Trent position is now open for applications on Dunyya Jobs.
An established employer in Stoke-on-Trent is hiring a Customer Service Advisor. The position offers a salary of £21,000 to £25,000 depending on experience, with structured support from day one.
About the role
In this role you will take ownership of day to day delivery, working closely with colleagues across the organisation. You will be given clear objectives, regular feedback and the tools you need to succeed.
Key responsibilities
- Providing day to day administrative support.
- Managing correspondence, calls and diaries.
- Maintaining accurate records and filing systems.
- Responding to queries from staff and customers.
- Supporting meetings and preparing documents.
- Helping to improve office processes.
What we are looking for
- Previous administrative or office experience.
- Strong organisation and multitasking skills.
- Confident use of Microsoft Office.
- A professional and friendly manner.
- Good written and spoken communication.
- The right to work in the United Kingdom.
Benefits
- 26 days annual leave plus bank holidays.
- Workplace pension scheme.
- Ongoing training and development.
- Clear progression opportunities within the organisation.
- Employee wellbeing support.
Why apply for this Customer Service Advisor in Stoke-on-Trent role
This is a strong opportunity for candidates in Stoke-on-Trent looking for a stable employer, competitive pay and genuine career progression. Dunyya Jobs lists this vacancy alongside similar Customer Service Advisor roles across the area, so you can compare openings and apply in minutes. Browse more Customer Service jobs on Dunyya Jobs, and read the official guidance on how to prove your right to work in the UK before you apply.
How to apply
To apply, submit your CV through the Dunyya application form on this page. The closing date for applications is 27-08-2026. Early applications are encouraged as interviews may take place before the closing date.
Attached Files
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